Privacy Policy

1. Introduction

FA Tech ("FA Tech", "we") respects your privacy. This policy explains how we collect, use and protect information when you visit fatechvn.com or when we operate internal tools related to FA Tech’s own social media channels.

2. Information we collect

• Information you provide: name, email, phone number and message content when you submit a contact or consultation form.
• Technical data: IP address, browser type, pages viewed — collected anonymously to improve the experience.
• Data from FA Tech’s own social media accounts (Google, Meta/Facebook, Instagram, YouTube, TikTok) accessed via official APIs, used for internal reporting.

3. How we use information

• Respond to contact and consultation requests and provide services.
• Aggregate and analyse the performance of FA Tech’s own marketing activity (internal analytics).
• Improve our content, products and website quality.

4. Data from third-party platforms (including TikTok)

For social media data, we only access data belonging to accounts owned by FA Tech, through official APIs and platform-approved scopes. We do not collect other users’ personal data, and we do not sell or share this data with third parties for commercial purposes. Our use complies with each platform’s terms.

5. Information sharing

We do not sell personal information. Data is only shared with service providers that support our operations (e.g. hosting infrastructure) under confidentiality agreements, or where required by Vietnamese law.

6. Retention and security

Data is retained only for as long as necessary for the purposes stated above and is protected with reasonable technical and organisational measures against unauthorised access, loss or leakage.

7. Your rights

You may request access to, correction or deletion of your personal information, and withdraw consent. Please contact us to exercise these rights.

8. Contact

For any questions about this Privacy Policy, please contact FA Tech via the contact page at fatechvn.com/lien-he.